Building TRUST – What Clients Look for in a Web Design Agency

Web design is a really competitive industry.

If you’re going to succeed, then you’re going to need to win new clients, and to do that, you need to build their TRUST.

I worked with hundreds of clients when I ran my agency, and so I developed a DEEP understanding of what they looked for.

In this video, I’m going to share the top 10 MOST common trust signals that clients look for, when they’re choosing a NEW agency.

Want more strategies and expert insights like this? You can buy my book series Start, Grow and Sell Your Web Design Agency® on Amazon now:

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TIMESTAMPS:
00:00 – Intro
00:38 – 01. Do You Employ or Outsource?
01:25 – 02. Do You Have a Physical Office?
02:12 – 03. Who Will Be Creating the Website?
02:59 – 04. What Kind of Warranty Would They Get?
03:47 – 05. Will They Own the Website?
04:24 – 06. Have You Created Websites Like This Before?
05:04 – 07. Are There Any Hidden Costs?
05:37 – 08. How Easy Would the Website Be to Use?
06:30 – 09. Will They Have Full Control Over Their Website?
07:29 – 10. Will the Website Be Fast and Rank Well on Search Engines?

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