File Transfer Protocol or FTP is a simple way to transfer files from one computer to another over the internet. This is one of the most popular methods that hosting providers or techinal support recommend for editing your site when you are unable to log in.
Text version of this tutorial
http://www.wpbeginner.com/beginners-guide/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners/
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For this tutorial we are using Filezilla which can be downloaded here:
http://filezilla-project.org/download.php?type=client
You will want to reach out to your hosting and they would be able to let you know your FTP information for your site.
This tutorial is to show you how to connect to your site if you need to FTP in to fix errors, install a theme on your site, or any other issues that would require you to edit your site’s files.